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How 8mbets2 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad, or Rocket transactions, and keep your account secure.

Account data protectedPayment details encryptedYour rights, clearly statedBangladesh-focused policy
8mbets2 How 8mbets2 Handles Your Personal Information
DATA SECURITY STEPS

How We Protect and Manage Your Information

Security is built into every layer of your account, from the moment you deposit via bKash through to the point your withdrawal clears. We use SSL encryption on all data in transit and store account credentials in hashed form. Here is how we handle the four areas that matter most to you.

Encryption in Transit

Every connection between your device and our servers uses SSL. This covers your login, your bKash or Nagad deposit flow, and any account update you make from mobile.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. Payment records tied to Rocket or Nagad transactions follow the same schedule.

Your Access Rights

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to keep it. Submit requests via live chat or email.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to know what data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat widget from any page in your account. Our team picks up privacy and data requests there and can escalate to the data team on your behalf.
Email Support Send your request to our support address from the email linked to your account. Include your registered mobile number so we can locate your record quickly.
Account Help Centre Log in, go to Account Settings, and use the Help section to submit a formal data request. This path creates a ticket with a reference number you can track.

Privacy Questions We Hear Most Often

These are the questions we get asked most about how your data is handled on 8mbets2. If your question is not here, contact support directly.

We collect your name, contact details, and the mobile wallet you register with — bKash, Nagad, or Rocket. We also log your device type and session data when you access the platform.

We share data only with payment processors and fraud-prevention services, and only to the extent needed to complete your transaction or protect your account. We do not sell your data.

We keep your data while your account is active and for the period required by applicable law after you close it. Payment records, including bKash and Nagad references, follow the same retention schedule.

Yes. Log in, go to Account Settings, and submit a data request through the Help section. You can also contact us via live chat or email from your registered address.

Submit a deletion request through live chat or the Help section in your account. We will process it within the timeframe required by applicable law, subject to any retention obligations we must meet.

We use session cookies for login and analytics cookies to understand lobby usage. You can manage or block cookies through your browser settings; note that blocking session cookies may affect account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.